Privacy Policy at Winari

What We Collect

Account details, verification documents, payment records including cryptocurrency wallet addresses used for deposits and withdrawals, and technical data such as IP address, device type and session times.

Why Wallet Addresses Are Retained

Anti money laundering rules require a traceable record of where funds entered and left. A wallet address is part of that record and is retained for the same statutory period as bank details. It is not published, shared with other players, or used for anything beyond compliance and fraud prevention.

Purposes

Identity and age verification, payment processing, fraud detection, licence and anti money laundering compliance, and support. Marketing is consent based and revocable in settings.

Recipients

Payment processors, blockchain analytics providers used for compliance screening, verification providers, game studios and regulators — each receiving only what its function requires. Nothing is sold or passed to advertising networks.

Security and Retention

TLS encryption in transit, restricted and logged access to identity documents, and retention for the statutory period after account closure. Access, correction, marketing withdrawal and deletion requests go to support and are answered within thirty days.